Cellcom Telecommunications has picked the Amdocs (News - Alert) Compact Convergence suite to provide Cellcom affiliate operators across Africa with a service enablement solution to design, create, deliver and control their own network-connected services quickly and cost-effectively with a complete service platform.

 

Cellcom Telecommunications is a multinational mobile operator holding subsidiaries in Africa with operating licenses in Liberia, Guinea Conakry and Sierra Leone. The operator was searching for a complete service enablement solution that delivers the technology and business support necessary to quickly enter new markets and rapidly respond to market needs.

 

Roy Ben-Yami, principal of Cellcom said in a statement that with Amdocs Compact Convergence (News - Alert) suite, they can enable new service innovation, attract new customers and provide a consistent and superior customer experience-all while meeting their operational cost constraints.

 

Ben-Yami added that Amdocs has become a trusted partner and they look forward to growing their relationship as its solutions help grow their market share.

 

By using the Amdocs Compact Convergence solution, Cellcom will be able to deliver and support pre-built services that are available out-of-the-box, or create its own innovative new services in hours, not months. Because the solution is an integrated suite complete with real-time convergent charging and customer support, Cellcom can easily define any billing parameters and implement virtually any pricing plan for these new services.

 

In addition, Cellcom can also support the introduction and management of new value-added services for voice, Short Message Service (SMS) and mobile data and enable its subscribers to easily personalize their services to maximize value and utility. Moreover, the company’s operators can provide additional voice and data services via third party systems. This will enable Cellcom to rapidly expand their service portfolio.

 

Charles Born, vice president of corporate communications for Amdocs noted that his company’s convergent, tightly integrated service enablement suite will help Cellcom introduce new services today and serve as a growth platform for future services.

 

Born said that as Cellcom faces competition in this fast-growing market, Amdocs solutions enable it to create, deliver and support new value-added services in record time to gain competitive advantage.